Terms & Conditions

 

Dear Valued Customers,

 

Please read through the terms and conditions below before placing your order to ensure you understand the way we operate.

 

Purchases made through our website:

 

All orders placed using a coupon, voucher or promotions are non refundable and non exchangeable.

 

Coupons have no cash value and are not interchangeable, i.e. you may not use a coupon that is for a flat iron toward a blow-dryer.

 

If you receive an item that is defective you must notify us within 30 days of receipt.

If you receive the item with broken or damaged plates you have 7 days to notify us.

 

If you placed an order at full price you may exchange the item for equal or lesser value within 30 days of receipt. If the product is used and was not received by you in defective condition a restocking fee may apply.

 

If you placed an order at full price you may return the item for a refund at your expense within 30 days of receipt. If the product is used and was not received by you in defective condition (to be determined by us) and/or is in a non sellable state, a restocking fee may also apply.

 

After 30 days you will pay the regular fees.

 

Manufactures Warranty:

NuMe Styling tools are manufactured to the highest standards of quality and are tested for reliability. However, in the rare event of defects NuMe offers a limited manufacturer's warranty with valid purchase, registration and a money order of $29.99* for the shipping and handling fees. All warranties are handled through www.numeproducts.com

not at any retail locations.

 

This warranty does not apply to irons showing abuse, tampering, false repair, or to parts that are not defective as judged by us. This warranty does not cover broken or loose plates.

Replacements with plate issues will be an additional $30.00.* Unless you have a VIP Life Time Warranty.

 

Ionic Dryer

Silhouette

Manufacturer’s Warranty: Two Years

Manufacturer’s Warranty: Three Years

 

 

Mini

Fashionista

Manufacturer’s Warranty: One Year

Manufacturer’s Warranty: Five Years

 

 

Petite

Couture

Manufacturer’s Warranty: One Year

Manufacturer’s Warranty: Five Years

 

 

Vintage

Wet to Dry

Manufacturer’s Warranty: Three Years

Manufacturer’s Warranty: Five Years

 

 

Vintage - Limited Edition

 

Manufacturer’s Warranty: Three Years

 

 

Purchases made through an outside vender:

All purchases made through an outside vender must be registered through us to make the warranty active. You must have a valid proof of purchase i.e. receipt, and must be purchased through a authorized vender for the warranty to be valid.

 

If your item does not meet these requirements you may not be approved for a replacement.

 

Upgrades:

If you are interested in up grading your Styling tool you can do so by sending your tool to us along with the appropriate fee.

 

Order made with coupon

All Upgrades are to be sent back to us at Customers Expense. Upgrades cost $49.99* plus difference in price.

Order made with coupon and with VIP Life Time Warranty

All Upgrades are to be sent back to us at Customers Expense. Upgrades cost $29.99* plus difference in price.

Order made without coupon

All Upgrades are to be sent back to us at Customers Expense. Upgrades cost $39.99* plus difference in price.

Order made without coupon and with VIP Life Time Warranty

All Upgrades are to be sent back to us at Customers Expense. Upgrades cost $29.99* plus difference in price.

 

To register your product please visit: http://numeproducts.com/

 

If you have any questions or would like information on our VIP Life Time Warranty please contact us at: http://numeproducts.com/

 

 

Thank you for reading and understanding our policies.

 

I hope you have many happy hair adventures.

 

Sincerely,

The NuMe Team